Domestic Shipping
● Shipping Companies
○ Our domestic orders are handled by several reliable shipping companies: USPS (United States Postal Service)
○ UPS (United Parcel Service)
○ FedEx (FedEx)
● Shipping Times
○ Standard Shipping: Orders are typically processed and shipped within 2 business days. Estimated delivery time is 3-7 business days.
● Shipping Costs
Shipping costs vary depending on the weight and destination of your order. The system will automatically calculate and display the relevant costs during checkout.
International Shipping
● International Shipping Companies
○ For international orders, we offer the following shipping options: DHL Express
○ FedEx International
○ UPS Worldwide
● Shipping Times
○ Shipping times for international orders may vary depending on the destination. Typically:
○ Standard International Shipping: Approximately 12-15 business days, depending on the destination.
● Shipping Costs
International shipping costs are calculated based on the weight and size of your package, as well as the country of destination. You will be able to view the estimated international shipping cost during checkout. Shipping Confirmation
Once your order has been shipped, we will send you a confirmation email, including the tracking number and shipping carrier information. You can use the tracking number to check your order status in real time on the shipping company’s website.
Damage and Loss
We are responsible for ensuring the safety of your shipment. If your shipment is damaged during shipping or you do not receive it within the estimated delivery time, please contact our customer service team immediately. We will assist you in processing a damage claim or reissuing the shipment.
Address Information
Please ensure that you provide accurate shipping address information, including the recipient’s name, contact number, full address, and postal code. We are not responsible for delays or losses caused by incorrect or incomplete addresses.
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